We guarantee your full satisfaction or your money back.
There is a $40 administration fee for all refunds. The refund policy will not take effect in any of the following events:
1. If you purchased a "Pepper Order" or Special Items.
2. If you have approved your render design.
3. If the party for whom the designed is being on major changes on it.
4. If the project was cancelled for reason(s) unrelated to the render design.
5. If you do not communicate with WhySpicy? for more than 2 months following the submission of the render or illustration design.
How the money will be transferred: If you have paid using PayPal the money will be transferred back to your PayPal account. See the Payment Policies section for more detailed information.